To ensure the best experience with XAG products, we kindly advise our international users to purchase exclusively through XAG’s official international channels or authorized distributors. This helps guarantee that the products you receive are authentic, fully compatible, and come with reliable after-sales support. Products acquired through unofficial channels may come with risks, such as limited access to product function, safety, service and possible non-compliance with local regulations.

XAG products are officially distributed through local authorized partners, who provide dedicated support within their respective regions. Products from sources outside your region or from unauthorized sellers may not offer the same level of assurance. Additionally, our domestic (China) distributors are only permitted to sell within Mainland China.

For a complete list of authorized distributors, please visit our official website at https://www.xa.com/en/about/agent (Global Distributors - XAG). Authorized distributors may work with local dealers within their territories. If you come across a dealers not listed on our website, please reach out to your nearest authorized distributor for confirmation.

At XAG, we value a fair and trustworthy marketplace. Should you encounter any products or components sold through non-official channels or if you have questions about authenticity, we encourage you to contact us with details like the product’s serial number or QR code.

Together, let’s build a positive and reliable business environment for everyone’s benefit. We appreciate your support in purchasing through authorized channels for a secure and enjoyable experience with XAG.