When purchasing XAG products, please consult XAG directly or our authorized dealers and stay clear of the “gray market”, a place at which a third party (individual or organization) introduces and sells XAG products without having obtained authorization from XAG. Not only may these products not meet local specifications or comply with local standards and regulations, which would pose potential risks for the end-user, but they also may not contain the right parts for your region.

When purchasing XAG products from unauthorized dealers, we are afraid that you may not be able to receive qualified service and support from XAG or our authorized dealers. Without care and coverage offered by neither of the above, you may be at a great risk and even a loss for what to do when a faceless seller declines to rectify the problem with your product.

Furthermore, XAG highly recommends that you purchase products from and only from local authorized dealers for your benefit, as an authorized dealer merely shall be liable for the products sold, including but not limited to the coverage of after-sale services for the region authorized.

You can view our authorized dealers by accessing our official website at https://www.xa.com/en/about/agent.

Buying legitimately is the only way we can ensure you a safe and enjoyable journey with us.